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Returns Policy

Satisfaction Assured! Money Back Gaurantee!

We believe you will be very satisfied with your purchase from Smart Marine.

You are however welcome to return the item if required for exchange or refund excluding shipping costs within 14 days and in its original condition and packaging.

On the rare occasion that a product is found to be faulty under warranty, not as described or any other issues arise with your order, please contact the Smart Crew immediately so we can promptly remedy the issue for you. In most cases we will arrange for our courier to quickly collect the problem items and send out the new parcel at no courier charge for the customer. Please call 0800 80 50 40 & select "Westhaven Store" or email info@smartmarine.co.nz regarding any returns of online orders. Items purchased instore can be returned to either branch.

Smart Marine aims to abide and exceed the requirements set by the New Zealand Fair Trading and Consumer Guarantees Act to ensure you have a Smart Shopping Experience!