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  • A3

Customer feedback

Look what our customers say about us. If you're happy with the product and service you've received from us, it will be greatly appreciated if you'd submit feedback, thanks!

I had to get some warranty work done on our GPS/fishfinder and needed it back on the boat within a couple of days. Nikita from Northshore was great and got this sorted for us with no fuss. Awesome service, that's why I keep on going back.
Justin Robertson from New Zealand, May 2017
Great service. Super fast delivery. Fair price
David from New Zealand, Apr 2017
Went out of there way a brilliant trader would not hesitate to trade again highly recommend very fast shipping thank you very much .
Neil from New Zealand, Apr 2017
I had a faulty spotlight and could not remember if I had bought it from smart marine. Rang on a hope and spoke to vanessa who took the time to find my purchase and arrange courier pickup and replacement all in a week. Vanessa you are a shinning star and thanks to smart marine for the wonderful back up service.
warren from New Zealand, Mar 2017
Wow super fast delivery, excellent service team
Rob from New Zealand, Mar 2017
Great service .Just what I needed/wanted .Delivered in less than 24 hrs.
ROD from New Zealand, Mar 2017
efficient service , good deal on the reel
jim from New Zealand, Feb 2017
Excellent service, Rod and reel all ready to use when collected. Great store, great prices and great customer service.
Bryan from New Zealand, Feb 2017
Excellent service fast and great product for the price
Moana Dewes from New Zealand, Jan 2017
Have always found the quality and price very good. The service is excellent and the online chat in case you are not sure is extremely helpful. Well done keep it up.
Terry Conder from New Zealand, Jan 2017
Thank for the great service and fast delivery ,a pleasure to do business with you . kind regards steuart b.
steuart from New Zealand, Jan 2017
Placed an order on line, paid on line, pick up took 3 minutes, excellent service
Dave from New Zealand, Jan 2017
Wow - great customer service, easy to order on-line and the package arrived really quickly. Thanks heaps and would highly recommend to others.
Sara  from New Zealand, Dec 2016
Seriously fantastic service we received today! Everyone is very knowledgeable and went out of their way to give us helpful and personal service! Definitely regulars, thanks for all your help!
Anna  from New Zealand, Dec 2016
Very good service,many thanks...great co ...great product
Rod smith from New Zealand, Dec 2016
I found the Staff atSmart Marine very knowledgable , helpful and a pleasure to deal with The most impressive part was your prices Very competitive and the set up of the store was very easy to find items you wanted All I would ask when it is conveinient to either put out a flyer and or even send your monthly specials by email Thanks Geoff Asher
Geoff Asher from New Zealand, Dec 2016
Ordered two rod holders mid afternoon Thursday, they were delivered 8am next day despite being two days before Christmas. Very pleased.
Chris W from New Zealand, Dec 2016
WOW, the service I received at Smart Marine was amazing and so rare to find these days! My original email to the Mt Wellington Store was answered in mins advising where the last stocked item was located for the product I had enquired about, I ordered this online and called Westhaven to double check they had one left, Matt then emailed me a couple of mins later to confirm he had this in his hands and it would be dropped to the Mt Wellington Store! Mt Wellington called a few hours later to advised I could collect. Thanks so much you made things so easy for me and your services was impeccable. Merry Christmas!
Lani from New Zealand, Dec 2016
Ordered Weber trolley on line Tues evening and it was delivered to our home today (Thurs). That's great service. Thanks so much.
Raewyn from New Zealand, Nov 2016
The Glenfield branch - just popped around Sunday morning for a browse at the new shop on the Shore. Wow, big store, well stocked, good prices and very friendly and helpful staff. Thank you guys, and the Sausage sizzle whilst browsing was great, we were in luck. Awesome place, we will be back
Gavin from New Zealand, Nov 2016